After Sales Service
Being a leader means also ensuring with professionalism, continuity and timeliness the proper functioning and maintenance of our BAI firefighting vehicles. Always and everywhere.
Our BAI After Sales Service department includes highly-qualified and experienced technicians dedicated to your requests for:
- Repairing of firefighting vehicles and equipments next to our premises or on user’s site.
- Repairing or modifying of BAI vehicles out of warranty.
- Maintenance service (half-yearly, yearly) - in our factory or on user’s site.
- Repairing of BAI damaged vehicles.
Spare Parts
Thanks to an appropriate and effective logistic centre BAI is able to manage worldwide the spare parts orders related to:
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BAI fire fighting superstructures;
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Pumps & Monitors;
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Original Chassis parts (Mercedes Benz, MAN, Volvo, Scania and others).
For any spare parts information request and/or orders, please contact us and provide the following details:
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Chassis number / Pump model;
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BAI Fire fighting superstructure model & production year;
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Components’ description (BAI identification item number, if available);
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Your contact details (address, phone, e-mail).
Training Courses
Our BAI training activities, organized with great care and professionalism, are a valuable dialogue tool with our customers. Actually, on these occasions, it is very important to interact, collect proposals and exchange information with the operators who use everyday our firefighting vehicles. All suggestions are carefully collected and considered for future product innovations.
Following our customers requests customized training and technical guidance can be arranged in our factory or on user’s site.
Following our customers requests customized training and technical guidance can be arranged in our factory or on user’s site.
Authorized Partners
Worldwide where one of our BAI firefighting vehicle is operating you will find one specialized centre / partner / operator available to assist you.